Technical Services
A service contract on a communication system protects your investment and assures your system will be operating at the original manufacturer's specifications. Contracts are tailored to meet your budget and system requirements. They are designed to include coverage for both parts and labor, thereby eliminating costly repair bills and providing for a consistent financial approach to maintaining your communications system.
System Design
Our training certifications and field experience offers a thorough understanding of wireless technologies, frequency and FCC licensing issues, and communications coverage. Our staff will design and install a wide variety of communications systems including:
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On-site & in-building RF, LTE, and WiFi radio communication systems
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Wireless MOTOTRBO DMR digital communications systems
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Avigilon Video Security and Access Control Systems
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Automatic Vehicle Location (AVL) Fleet Location, Tracking, and Reporting
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In-Building BDA/DAS Distributed Antenna Systems
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Point-to-Point and Point-to-Multipoint wireless broadband
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Single Position to Complex Radio Dispatch Centers
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P25 Public Safety Radio Systems
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Outdoor Warning Mass Notification Systems
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Receiver-Voting Systems
Turnkey Project Planning and Implementation
We follow best practices for project management and provide a clear understanding of expectations. We have a long history of successful project implementations that solve communications problems - big or small. We deliver the products, install the system, and provide on-going support.
Coverage Testing For Delaware SB79 Compliance
Magnum Electronics is an approved vendor authorized to perform in-building public-safety coverage testing in the State of Delaware. The purpose of the test is to determine if newly constructed buildings have been designed so emergency personnel can transmit and receive with portable 2-way radios using the State’s 800 MHz network.
Motorola Solutions Elite Specialist Channel Partner
We are trained and certified to support all Motorola Solutions product offerings including Avigilon video security products. As digital technologies converge, our experience with RF spectrum, IP networking, and LTE wireless communications have us positioned well.
Magnum Electronics is also a Motorola Manufacturer’s Representative for Federal, State, and Local governments. We are a Motorola Service Specialist, WAVE LTE certified, and Business radio tier authorized. We are certified to program APX series public-safety encrypted radios, MOTOTRBO DMR professional devices, and all fixed equipment.
FCC Licensing Assistance
Working with the FCC rules and regulations can be confusing for all users. We can help. We have the support that is thoroughly knowledgeable about the relevant procedures for today’s applications. FCC Services
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New and Renewal License Submissions
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FCC Form 601 preparation
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FCC Form 603 Assignment of Authorization
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FCC CORES Registration Assistance (FRN)
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License Preparation and Tracking
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FAA and FCC Tower Registration
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Change of Address and Contact Notification
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Filing of Special Temporary Authority (STA)
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Frequency Searches and Coordination Assistance
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Responding to FCC Audit Letters
Installation Services
We offer both on-site and in-field installations to our local customers. Our installers are experienced in performing every type of custom two-way wireless installation from a simple "dash mount mobile" to the most complex mobile data, video camera, and digitally encrypted systems. We are proud of our quality work and stand behind every installation we perform.
Vehicle Upfitting Services
We have formal agreements with emergency warning lighting, mobile video, rugged computer, LTE router, GPS fleet management, cabinet, and other manufacturers supporting mobile workers. We hold State of Delaware contracts for equipment and installation services along with the required insurance coverage.
We also provide amber safety warning lights for construction and public works vehicles. Our Whelen QuickFit Drill-Free mounts can be used to mount beacons, work lights, and antennas easily without holes.
In-House Service Repair and Programming
We stock Motorola Original 2-way radio repair parts, batteries, and accessories to minimize your downtime. We also stock aftermarket accessories for most popular radio manufacturers. We offer bench level technical service and are also backed by the manufacturer’s repair depot when needed.
Our programmers are trained by Motorola Solutions, Avigilon, Cradlepoint, David Clark Company, 3M, Federal Signal, Whelen, Klein, and Wilson Electronics. We undergo continuing education to maintain their certifications. We archive all radio programming by serial number and update firmware as a standard practice so your equipment is always up-to-date
Short and Long Term Radio Rentals
We rent Motorola intrinsically-safe 2-way radios daily, weekly, or monthly for your event using our nationwide FCC frequencies. We include an extra battery, remote speaker-microphone with coiled cord, and single or multi-unit charger.
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Turnarounds
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Construction projects
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Special or sporting events
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Farming
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Temporary add-ons to YOUR Frequency
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Seasonal needs