How do I return an item?

• Before returning any merchandise, please call our office at 302-734-9250 for an authorization number. Our hours of operation are Monday-Friday, from 8:00am-5:00pm Eastern. This authorization number should be included with your returned merchandise.
 
 • Returned items must be in original factory packaging.
 
• All returns must be made within 30 days of delivery.
 
• A 20% restocking fee will be charged to your account unless merchandise is exchanged for an item of equal or greater value.
 
• Shipping charges will not be refunded.
 
• Any earpiece that fits inside the ear is not returnable if it has been removed from the sealed packaging.
 
 
 Please ship returns to:
 Magnum Electronics, Inc. Returns [Authorization #]
 927 Horsepond Road Dover, DE 19901
 302-734-9250