Be the premier supplier of equipment and service for mission-critical communications systems by focusing on Total Customer Satisfaction
Magnum Electronics, Inc. is a family-owned communications systems integrator headquartered in Dover, Delaware. Our focus is supporting mission-critical emergency workers in government and enterprise. We are certified to sell and service public-safety digital 2-way radio systems, rugged computers, wireless routers, and GPS fleet management.
Our sales and service technology center include secure installation bays and technical areas where we provide network monitoring. Our staff is certified and factory trained to support local and remote customers. Our website includes thousands of products with compatibility documentation to help with your online buying experience. And...we answer our phones with live, trained representatives during normal business hours.
The company is a Motorola Solutions Platinum Elite Channel Partner, Service Partner, Manufacturer Representative, Federal Reseller Specialist, and Warranty Repair Center. We provide an extensive selection of radio accessories including batteries, chargers, headsets, and carrying solutions for all major radio brands.
Magnum Electronics is a Panasonic Toughbook and Toughpad Reseller offering on-site and remote technical support for rugged notebooks and tablets. We have expertise in mobile docking accessories and custom installation services. As a Cradlepoint Premier Partner, we supply 3G/4G routers for mobile connectivity and network failover.
The company also has expertise in GPS location, tracking, and reporting systems. Magnum AVL GPS fleet and asset trackers improve fleet efficiencies throughout the US and Canada. Offering easy to use web-based mapping and reporting, Magnum AVL service plans are available with live updates as fast as every 30 seconds.
Magnum Electronics is the leading 3M Peltor US distributor of tactical headset sales and hearing protection products for 2-way radios. The company also holds certifications by Plantronics for unified communications, small/medium size business, and contact center headset solutions.
Whelen Engineering certified the company to distribute their Outdoor Warning Mass Notification systems. As a Globalstar Authorized Dealer Magnum Electronics provides portable and fixed satellite digital communications. Magnum Electronics is authorized by Federal Signal, Cambium Networks, Firecom, and David Clark for its sales and service capabilities. Other formal reseller agreements and supplier relationships include Cambium Networks, Eventide Audio Recorders, Boston Leather, Impact Radio Accessories, Pryme Radio Products, Earphone Connection, SmartWitness mobile video, and Power Products.
Bill and Marcia Ridenour own the company and are active in the local community. The company is a member of the Delaware State Chamber of Commerce, Greater Kent Committee, Association of Builders and Contractors (ABC), and the Central Delaware Chamber. As a member of the Mideastern Chapter of APCO, there is a strong focus on public-safety communications. The company supports the Delaware Volunteer Fire Association (DVFA) and the Delaware Police Chief's Council.
The company started selling two-way radios in 1991 throughout the Delmarva Peninsula and now solves complex communications and computer problems for Customers nationwide. We provide needs assessments, system design, equipment sales, system integration, and managed service agreements all from one company.